Shanghai airports implement new cut-off times to enhance passenger experience

A China Eastern Airlines aircraft is seen parked at a boarding gate. [Photo/Shanghai Airport Group]

Shanghai's Pudong and Hongqiao airports have implemented new cut-off times for international, Hong Kong, Macau, and Taiwan flights to enhance passenger experience.

Effective July 1, the new cut-off times for check-in at Pudong Airport is now 60 minutes before departure for most international flights, excluding Ethiopian Airlines, which remains at 90 minutes. At Hongqiao Airport, the cut-off time is 45 minutes before departure.

These changes aim to provide a smoother travel experience for passengers, providing them with more time for check-in and baggage procedures. Shanghai Airport Group announced this update on June 30, emphasizing efforts to streamline operations and boost efficiency.

This adjustment aims to improve service quality and facilitate more efficient immigration processes. Supported by inspection units, airlines, and ground service companies, the airports have standardized procedures and optimized processes across their check-in, baggage handling, inspection, and boarding work.

New Cut-off Times:

Pudong Airport:

- International, Hong Kong, Macau, and Taiwan Flights: 60 minutes (Ethiopian Airlines: 90 minutes)

- Domestic Flights:

  - China Eastern Airlines, Shanghai Airlines, China Southern Airlines, and China United Airlines: 40 minutes

  - Other airlines: 45 minutes

Hongqiao Airport:

- International, Hong Kong, Macau, and Taiwan Flights:

  - Cathay Pacific, Hong Kong Airlines, Air Macau, China Airlines, Korean Air, and Asiana Airlines: 40 minutes

  - Other airlines: 45 minutes

- Domestic Flights:

  - China Eastern Airlines, Shanghai Airlines, and China United Airlines: 35 minutes

  - Spring Airlines: 30 minutes

  - Other airlines: 40 minutes