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Consumer Issues
Online Shopping and Payment
Online shopping risks
How to make your online shopping safer?
Choice of online payment method
Alipay now available for all foreigners visiting China
How can foreigners use WeChat Pay?
Q&A on online purchases of home appliances
How to set up an Alipay account as a foreigner?
Scams and Unwanted Marketing
10 common consumption traps
12 common methods of tele-communication fraud
Suggestions for avoiding tele-communication fraud
Consumer Rights and Complaints
Foreigners’ rights and interests when shopping in China
Issues that consumers should pay attention to
Notes in consumer complaints
Resolution of consumers’ disputes with merchants over their rights and interests
How to protect your consumer rights in China?
Contact of consumer rights protection agencies in China
Tax-free Shopping
Duty-free shops in China
VAT tax refund policy
A look at Hainan's offshore duty-free policy
Instructions regarding tax refund shops in Beijing
News
Spring Festival spending up
Duty-free sales enjoy Spring Festival boost
Spring Festival boosts travel, consumption as 8-day holiday nears end
China to carry out pilot reform on auto consumption
Specials
Figures see Spring Festival consumption spree
Posters: China to boost consumption and expand imports in 2025
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