Changchun to standardize government services

Changchun is working on upgrading government services across the city. Some of the achievements made in the past four months were shared at a conference on Sept 14.

Changchun is planning to standardize the services offered in all government service halls in the city by the end of June in 2019. Government officers offer guidance to a citizen in a sub-district public service center in Changchun on Sept 14. [Photo provided to chinadaily.com.cn]

Thirteen public service centers and one government service center have been uniformly designed and decorated in the capital city of Jilin province since the end of May.

Chen He, a Changchun resident, was impressed by the warm receptions, organized work processes and modern facilities in the government service hall. "The government officers helped me the whole way through the registration of my elderly preferential card. Everything has been improved!" said Chen.

The project has been ongoing for more than two years. About 16 government service centers and 179 sub-district public service centers have been opened to offer standardized services to citizens.