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Tips

Yang Cheng Tong card

Updated: Sep 4, 2018 chinadaily.com.cn Print
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  • Preferential Policy 

Within one month, customers who take buses or/and metros 15 times  can enjoy 40 percent off from the 16th time onwards. (No discount for taking buses for less than 15 times.) 
Customers can enjoy 5 percent discount for taking metros. 

  • Yang Cheng Tong Services

Recharge: 

When the balance runs low, the card can be topped up at the authorized service providers with unitary signs stating "Yang Cheng Tong Top Up Stop (羊城通充值点)", "Yang Cheng Tong Auto Top Up Stop (羊城通自助充值点)" or "Yang Cheng Tong Convenient Stop (羊城通便利站)". Recharges are paid in 50 yuan or its multiples. Negative value is not incurred on a card. Please pay cash fare in case of insufficient funds.

Reporting

1. Card reading machines report the balance and the last twelve journeys. (For readable cards only)

2. A 30-day history is available as a print-out by request.

Card replacement

1) For disabled cards with no man-made damage:

Free replacement is provided for standard cards. 
Free replacement of a designated card is provided for non-standard cards.
Non-standard cards can only be replaced once.

2) For disabled cards with man-made damage (Please refer to the relevant content in Refunds)

Replacement for damaged standard cards costs 20 yuan and disabled cards can be retrieved.
Damaged non-standard cards cannot be replaced and disabled cards cannot be retrieved. Balance is transferable to proper cards.

Balance Transfer

Applicable only for disable standard card and non-standard card within its one-year warranty period (exclusive of co-branded card, xeno-card and membership card).

1) Balance is transferred to a proper card on the spot in the case that it can be read properly.

2) In case it cannot be read on the spot and requires detection, the balance can be transferred to the registered proper card on the automatic top up machines after 7 working days.

3) A 30-day history is transferred to the proper card on the spot.

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