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Angel workers take center stage in KFC hiring plan

Updated: Jun 1, 2017 By Li Wenfang in Guangzhou China Daily Print
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Fast food chain launches program to bring in staff with hearing problems.

Zheng Peihua joined fast food giant Kentucky Fried Chicken in Guangzhou in March after graduating in fashion design last year.

She collects food orders for customers after glancing up at an electronic board, and enjoys her work even though she has a hearing impairment problem.

"I have learnt a lot and made many friends," she said. "I have showed my family that I can be independent."

Zheng is one of the 15 full-time members of staff with hearing or mental health problems at the restaurant. But then, KFC has more than 10 outlets across China that employ people with disabilities. 

Many are simply known as "angel restaurants". The display board for frying equipment, for example, is installed with a flashing light in addition to a beeper.

This helps an employee to know when the fried food is cooked.

In the service area, an electronic board is used by staff with hearing impairment problems to check customer orders.

The angel restaurant in Guangzhou was launched in May last year and the deco includes paintings by people with disabilities.

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Shi Ruidu, who has hearing impairment problems, serves food at a KFC restaurant in Guangzhou, Guangdong. [Provided To China Daily]

"There are 29 full-time staff and we may increase the number of angel employees," said Ding Zhe, general manager at KFC branch.

Angel workers received job offers through the Guangzhou Disabled Persons Federation, special schools, friends and related news reports.

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