Hainan Free Trade Port launches English enquiry platform

The English version of the Hainan Free Trade Port One-stop Policy Enquiry Platform was launched on Saturday, coinciding with the fourth anniversary of the release of the Overall Plan for the Construction of Hainan Free Trade. This development marks a step toward greater accessibility and transparency for international stakeholders seeking to engage with the policies and initiatives of the Hainan FTP, said authorities.

Enterprises and individuals can enter the website portal of the platform through their mobile phone or computer browser or scan a QR code with their mobile phone. By clicking on the "English" button at the top left corner of the platform's homepage in Chinese, they'll transit to the English version, where they can explore a wealth of information, policies, and opportunities tailored for an international audience.

The English version draws on various aspects such as finance and taxation, trade, investment, transportation, and talent, providing a wide range of essential information, including original policies, core content summaries, supporting documents, conditions of use, application processes, policy interpretations, and real-world application cases. It aims to ensure that enterprises and individuals have all the necessary tools at their disposal to not only grasp the intricacies of the policies but also to effectively apply them to their specific needs.

Users can start their policy exploration by heading to the English page and clicking on the "Key Policies (first batch)" section to access a curated list of free trade port policies.

For those seeking specific information, the platform enables them to enter the policy name in the query box for an accurate search or input scene-specific details to access relevant content tailored to their requirements.

For users looking to uncover specific benefits or conveniences related to overseas enterprises registered in Hainan or the privileges available to foreign talents in the region, they can leverage the search function to pose questions such as "What are the benefits for overseas enterprises registered in Hainan?" or "What conveniences can foreign talents enjoy in Hainan?"

Moreover, the platform incorporates an AI dialog box that empowers users to ask questions and engage in intelligent Q&A sessions. The system offers intelligent AI Q&A, label search, and keyword searches to enhance the policy search experience.

By providing users with direct access to the contact information of the main departments responsible for the policies, the English version also empowers users to connect with the relevant authorities and seek clarification or assistance as needed. For users looking for real-time policy consulting services, this version offers the convenience of connecting with the 12345 service hotline.

Furthermore, to cater to users with diverse language needs, the platform extends its support through the policy hotline featured on the English page. Referred to as the Hainan FTP Global Investment Service hotline, it offers consultation services in eight languages, including Chinese, English, German, French, Italian, Spanish, Russian, and Japanese.

The Chinese version of the platform debuted on November 15, 2023. With a repository that encompasses 38 key policies, 60 supporting documents, and 5,109 regulatory documents, the platform has emerged as a comprehensive, up-to-date hub for inquiries, consultations, and questions related to the free trade port's regulatory landscape, which empowers users to capitalize on the policy dividends of the Hainan FTP.

Caption 1: The mobile homepage interface of the English version of the Hainan Free Trade Port One-stop Policy Enquiry Platform. Photo provided to chinadaily.com.cn

Caption 2: The website homepage interface of the English version of the Hainan Free Trade Port One-stop Policy Enquiry Platform. Photo provided to chinadaily.com.cn

Caption 3: An expat gives the English version of the Hainan Free Trade Port One-stop Policy Enquiry Platform a try. Photo provided to chinadaily.com.cn