If damages of commodities are caused by their own improper use, consumers should not demand merchants for compensation

Updated: Apr 2, 2018 Print
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In accordance with relevant regulations of Law of the PRC on the Protection of the Rights and Interests of Consumers, in case damages of commodities are due to consumers’ improperly using, merchants shall not be liable for compensation. Consumers shall endeavor to gain knowledge and build skills regarding the commodities or services needed, properly use commodities, and raise their awareness of self-protection in order to avoid unnecessary damages.

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