Beijing hosted the 2024 Beijing Forum on Swift Response to Public Complaints from December 18 to 19, with the theme of "Modernizing for People-centered Urban Governance".
The forum's opening ceremony unveiled several urban governance research outcomes, including the Compilation of Research Papers on Swift Response to Public Complaints in Beijing (2024), Cases of Urban Governance Innovation (2024), and the Evaluation Report on Worldwide City Hotline Services and Governance Effectiveness (2024).